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• A Person can locate some techniques to end up being able to obtain help at Platincasino, which include a good substantial COMMONLY ASKED QUESTIONS segment, an e-mail deal with for questions and reside chat regarding quick assistance.
• The player coming from Philippines is usually getting troubles withdrawing winnings credited in order to unfinished confirmation.
• The Particular player verified receipt regarding the repayment, in inclusion to the particular complaint has been marked as resolved.
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The Two edges decided in purchase to hold out with regard to a great e-mail through the particular license authority, simply no more upgrade. The player coming from Germany has requested typically the account seal credited in buy to a betting issue several years in the past. We finished upwards rejecting typically the complaint due to the fact it had been not justified. The Particular player through Germany experienced the partial money vanished through typically the account whilst playing. We’ve rejected this particular complaint as per typically the player’s explicit request. Typically The player’s not able in buy to validate their bank account as the online casino is non-responsive.

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• Typically The player through Philippines got deposited something such as 20 Pounds plus received 900 Pounds yet experienced repetitive cancellations of the girl disengagement asks for regardless of getting published all necessary paperwork.
• The gamer proved of which the particular payout got already been acquired, tagging typically the complaint as resolved.
• The Particular gamer from Switzerland experienced used a Paysafe Voucher to downpayment and battled to become capable to withdraw a balance regarding 137.27€.
• The casino said the transaction would certainly become again, however it performed not occur with consider to a lengthy moment.
• The player through United Kingdom experienced her winnings voided plus bank account blocked due to lost KYC verification.
• The participant from Philippines had transferred €35 using a good friend’s accounts and had earned €4000.

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• Typically The player performed not respond to end upward being in a position to the Issues Staff’s asks for for additional details, leading in buy to typically the denial of the girl complaint.
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• The Particular issue was fixed following the particular gamer proved of which the repayment had recently been prepared efficiently, top to the particular complaint getting noticeable as ‘fixed’ in the method.

The Particular participant from Philippines found out of which his previously removed account at Platincasino was energetic again following he or she had clogged themselves in 2022. The Issues Team was not able to become capable to proceed together with typically the investigation or supply remedies due to become in a position to the gamer’s lack associated with response to questions, resulting within typically the seal regarding typically the complaint. Typically The participant has been educated that he could reopen the complaint within typically the future in case he selected to be able to resume communication. The Particular participant coming from Australia is usually going through troubles along with a drawback, as this individual will be needed to become capable to publish a great outdated credit card that no more exists. He Or She manufactured recent debris together with a diverse verified credit score cards nevertheless will be incapable to be capable to entry the particular old one, which is unrelated in buy to the particular winnings.

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Typically The player coming from Germany got requested a drawback prior to posting this particular complaint. The Particular participant confronted recurring cancellations of his disengagement demands in inclusion to troubles inside communication together with the casino regarding document verification. Right After submitting the particular required documents and asking for a payout via Dogecoin, the player lastly received the particular cash.

The Issues Staff noticeable typically the case as fixed in add-on to appreciated the participant’s co-operation. The player provides recently been holding out for their own €5000 drawback through Platincasino. Despite several attempts to solve the issue, which include offering 2 lender statements showing non-receipt, the particular online casino insists typically the payout had been highly processed. The gamer statements they have contacted assistance numerous occasions yet obtained small help. The Particular casino argues that the lender may not necessarily have reserved the quantity in inclusion to demands more resistant regarding conversation with typically the bank.

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Typically The player coming from Brazil offers asked for a drawback much less compared to two days prior to be capable to submitting this specific complaint. The Particular participant through Ireland requested a drawback much less than 2 days prior to submitting this complaint. The gamer later on proved of which the particular withdrawal had been processed effectively, as a result all of us noticeable this specific complaint as solved. Typically The gamer coming from Philippines got passed the particular verification method, but had difficulty together with his disengagement request at Platincasino. This Individual had posted all necessary files, yet the particular casino carried on to hold off the €2,eight hundred payout.